Twitter seeks to become a major communication channel

Зображення до статті Twitter seeks to become a major communication channel
Зображення до статті Twitter seeks to become a major communication channel

Twitter, following the traditions of social networks, focuses on its messenger function, trying to become the main "portal" for communication. The purpose is not only to discuss work issues, but also to communicate as a whole.

🚀 In particular, on your site you can place a button that opens a dialogue to send a direct message (DM) on Twitter. This feature is already tested in customer support accounts of several brands, which indicates the target audience of this feature.

  • 📌 Twitter actively develops its Messenger function.
  • 📌 Twitter uses direct messages for brands and customer support.
  • 📌 Twitter competes with Facebook in the field of messengers.
🧩 Summary: Twitter, focusing on its messenger function, tries to become the main channel of communication on the Internet, competing with Facebook.
🧠 Own considerations: Considering the trends of social networks, the choice of Twitter to focus on your Messenger's function looks logical. However, the success of this strategy will greatly depend on how convenient and efficient users will find this tool.