Recovering Chatgpt after failure: Full event analysis

Article image Recovering Chatgpt after failure: Full event analysis
Article image Recovering Chatgpt after failure: Full event analysis
Publication date:09.09.2025
Blog category: Web Security
The reason for the refusal of the Chatgpt service from Openai, which occurred on December 26, 2024, was one of the Date Centers of the Cloud Provider. The beginning of the refusal was recorded at 10:40, and at 15:11, most of the services returned to normal work. The full recovery of Chatgpt came at 18:20.

The following services were temporarily unavailable: Chatgpt, Sora Video Creation, Apis: Agents, Realtime Speech, Batch, and Dall-E.

The main reason for the refusal was the mistake in the work of the Date Center of the Cloud Provider, which serves the OpenAi database. Although the databases were supplied in different regions, switching to a backup database required manual intervention by the provider.

🚀 Openai reported that they are developing changes in infrastructure, which will help respond better to such abandons in the future. One of these planned steps is to add an additional level of redirection, which will allow you to switch to the reserve system faster.

  • 📌 Chatgpt's refusal was caused by a regional problem of the cloud provider, but affected users around the world.

Q: What is Chatgpt?

A: Chatgpt is a powerful text generator designed by Openai, which is used to create convincing texts based on a given input signal.

Q: What services have been broken by refusal?

A: Chatgpt, Sora Video Creation, and some APIs, including Agents, Realtime Speech, Batch and Dall-E, influenced the refusal.

Q: What steps openai plan to take to prevent such refusals in the future?

A: OpenAi develops changes in infrastructure, including adding an additional level of redirection, which will allow you to switch faster to the reserve system.

🧩 Summary: Chatgpt's refusal by Openai was caused by the problem in the work of the Date Center of the Cloud Provider. Openai develops changes in infrastructure to respond better to such rejection in the future.
🧠 Own considerations: This incident is an important reminder that even the largest technological companies may face unforeseen problems. It is important not only to respond quickly to such situations, but also to develop strategies to prevent such incidents in the future.